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Senior Digital Product Designer

Staples US Retail · Feb 18th 2021

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Headquarters: Framingham, MA URL:

*Remote Work Opportunity - within the Eastern Standard Time zone preferred*

Staples US Retail is transforming our stores into the definitive Working & Learning destination for local communities. In support of these efforts, we are designing and building a new and differentiating brand and a digital experience that is “mobile-first” and focused on activating and engaging the local communities surrounding our stores. If you enjoy driving market disruption and comfortable challenging “norms”, then this may very well be the opportunity that you have been looking for – this is not for the traditional Digital & eCommerce driven mindset.

We are seeking a passionate, highly creative digital Digital Product Design Lead to produce differentiating and esthetically pleasing mobile applications and web experiences. You will work closely with a wide variety of stakeholders across the organization and ensure that our solutions for customer needs and our new brand promise will come to life through a compelling digital experience.

Enable and impact our digital transformation:

  • Produce designs for our new digital experience encompassing Community, Content, Loyalty and eCommerce elements
  • Collaborate with Product Management, Developers, and other team members to ensure that desired business outcomes are delivered in the most effective and pleasing manner through our digital experience
  • Work closely with Store Experience, Field Operations and Marketing stakeholders to ensure that our new digital experience is directly aligned with day-to-day store operations and our physical world presence
  • Serve as the trusted authority for ensuring designs embody our brand strategy, purpose, positioning as well as its look and feel
  • Maintain a big picture view of the overall digital experience ensuring that features, functions and designs come together in a manner that is relevant for meeting our customers’ needs

Qualifications:

  • 5+ years of digital design experience in a Retail or Direct-to-Consumer context
  • Highly collaborative team player who trusts her/his colleagues and partners
  • Comfortable leading mixed teams of internal and external resources
  • Highly empathetic to customer wants and needs, and intuitively know how they could translate into experience design
  • Open minded and creative in your approach to customer experiences, ready to change a design or even start from scratch regardless of personal biases
  • Familiar with best practices and are in-tune with the latest industry and consumer trends
  • Well versed with design processes, agile methodologies and iterative ways-of-working
  • Experienced in building scalable consumer facing digital products and the design nuances that are typically required for ensuring their success
  • Comfortable working independently, with limited direction or guidance but also highly accountable and respectful of commitments
  • Familiar with privacy legislations and their implications on customer facing user experience designs
  • University graduate who possesses a relevant degree or an equivalent level of real-life experience

Get Great Perks:

  • Full medical benefits package, 401(k) with company match, and many more benefits
  • Bonus plan and a generous amount of paid time off
  • Compensation based on qualifications and experience. Staples reserves the right to pay more or less.
  • On-site, discounted childcare, fitness center and dry cleaners
  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

To apply:

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