WordPress VIP · Jan 16th 2021
Headquarters: San Francisco, CA URL: https://wpvip.com
WordPress VIP is the digital platform of choice for the world’s top brands and publishers. Our expertise running performant, secure, and stable applications at scale enables our clients to power high-touch digital experiences with ease. Our platform combines the unparalleled WordPress user experience with enterprise-grade infrastructure and best-in-class support, serving billions of web requests per day.
Our customer-facing WordPress VIP support role requires a mix of debugging and development experience as well as outstanding communication skills. You’ll be working directly with both customer and agency developers, side-by-side with our Senior WordPress Engineers, on some of the highest-profile and highest-traffic WordPress sites in the world. We are looking for people with compassion, writing skills, accountability, WordPress knowledge, and code savviness.
Automattic is a distributed company where staff choose their own schedules and work from wherever they are. For this role, however, we’re expanding our team in specific regions. We’re prioritizing applicants interested in a daytime work schedule and residing within these time zones:
If you live in another region, we'd still love to hear from you! VIP is in high growth mode and we fill this position on a rolling basis as we expand teams around the world.
A day would involve:
Useful skills to have:
Diversity, Equity, and Inclusion
We want to build WordPress VIP and Automattic as an environment where people love their work and show respect and compassion to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, physical disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we encourage these differences, and strive to improve the visibility of traditionally underrepresented groups. Read more about our commitment to diversity and inclusion.