Yoko Co · Jan 12th 2021
Headquarters: Mclean, VA URL:
Hi. We’re not looking for your average, everyday customer support specialist.
For us, providing excellent customer support isn’t simply about checking boxes or resolving tickets: It’s about demystifying the technical, empathizing with people, and thinking about opportunities beyond the request.
If you’d like a position where you can pair your primo technical chops (largely WordPress) with your top-notch communication skills, we’d like to hear from you.
Your day-to-day will change, but your core charges include:
From listening to clients, to tackling requests, hands-on involvement and a positive attitude are absolutely crucial to your success here.
Soft Skills & Personal Traits
We’re a digital marketing agency that works exclusively with clients who are trying to make the world a better place. Everyone here works remotely, and we have people located all over the world. Fostering an incredible work culture is extremely important to us, and we’ve been named one of the best places to work by the Washington Business Journal.
In exchange for your skills, we’ll provide a flexible work schedule, medical benefits, great pay, participation in our annual shutdown (we close for about two weeks at the end of every year), and we take off most federal holidays, plus a bunch of other days, too. Most importantly, you’ll be immersed in work that makes a positive impact.
Make sure you include your resume and tell us why you think you’d be a great fit for the position. Also, share something cool that you’ve learned recently. Weird trivia encouraged.
We accept international applicants, but you have to be willing to work typical U.S. business hours (or something close to them).