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Senior Business Analyst

Leidos · Jun 12th 2020

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Description

Job Description:

Leidos is seeking a Sr. Business Analyst responsible for considering functional benefits, technical performance, risks, schedule concerns and Application Performance Monitoring. Hands on Application Performance Management experience[‎ is required.

The qualified candidate must have technical experience with monitoring tools, ticket management systems. The qualified candidate must have extensive IT experience in the analysis, design, and evaluation of information systems utilizing commercial-off-the-shelf (COTS) and development software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record. Must be able to evaluate cost factors and risk.

Hours for this opportunity 8:00 a.m. - 4:30 p.m. Central Time Zone Monday - Friday

Position is Remote. Qualified candidate must live within the United States of America, Work hours must be within the central time zone.

This is an exciting opportunity to use your experience helping the IOSS mission. The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA world-class service to Veterans and their families by delivering results-oriented, secure, highly available, and cost-effective information technology services. IO support helps to provide critical services focusing on consistent availability of Veteran-facing applications and quick delivery of benefits for Veterans

Primary Responsibilities

A Senior Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment.

  • Certifications or specialized skills/training required for the position; experience with monitoring tools, ticket management systems; Service Now, Introscope, Splunk, AppDynamics, and application monitoring toolsets.
  • Candidate will be responsible for considering functional benefits, technical performance, risks, and schedule concerns.
  • Responsible for the execution of team monitoring, proactive engagement, problem identification, analysis, reporting, coordination, tracking, and resolution.
  • Understands problems in business context to identify critical transactions that may be at risk, prioritize problem resolution efforts, dispatch the right resources, and fix problems affecting key functionality or end users.
  • Reviews and updates business-specific dashboard views, providing a tailored display of scheduled events, incident tracking, and metrics.
  • Ensure forthright communication and coordination of high-priority monitoring requirements with business and OIT leadership; acts as central point of contact for business engagements.
  • Ensures team cohesion, cross-functional coordination, and collaboration.
  • Ensures responsiveness to staff and customer initiatives and requirements.
  • Supports SLA monitoring and engagement activities.
  • Participates in Project Management activities/meetings as related to business-centric releases and developments
  • Responsible for the maintenance and development of performance data collection and reporting (dashboards).
  • Provides liaison to OIT enterprise leadership, business customers and end users
  • Required technical experience with monitoring tools, ticket management systems; Service Now, Introscope, Splunk, AppDynamics, and application monitoring toolsets.
  • Other duties as assigned

Basic Qualifications

  • Bachelor Degree and 5 years of experience. 8 years of additional experience in lieu of Degree.
  • Must be US Citizen living within the United States with ability to obtain a Public Trust Clearance. Federal Contract Requirement
  • Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers.
  • Experience leading information technology projects involving innovation and/or modernization.
  • Experience developing and reporting upon metrics relative to operational and financial performance.
  • Excellent organization and analytical skills.
  • Exceptional ability to communicate with leadership, staff and customers
  • Manage shift operations and engagement across all lines of effort for the assigned shift.
  • Must have experience with at least 2 of these tools: Service Now, Introscope, Splunk, AppDynamics, and application monitoring toolsets.
  • Ensures team cohesion, cross-functional coordination, and collaboration across shift structure (turnover) and enterprise partners.
  • Ensures responsiveness to staff and customer initiatives and requirements.
  • Responsible for the maintenance and development of performance data collection and reporting (dashboards).
  • Provides liaison to OIT enterprise leadership, business customers and end users
  • Compiles disseminates daily shift turnover/pass-down reports

Preferred Qualifications

Desired experience with Solar Winds, XpoLog, and Aternity.

External Referral Bonus:

Eligible

Potential for Telework:

Yes

Clearance Level Required:

ADP2 / IT2

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Systems EngineeringLeidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit .

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to .

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Job Requirements:

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