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ICT Officer (SAP MM Configurator) - Home based

UNOPS · May 11th 2020

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Background Information - Job-specific:

Office of Information and Communications Technology (OICT) / Enterprise Application Centre- Asia (EAC-Asia).

In 2014 the Enterprise Application Centre- Asia (EAC-Asia) was established to serve as Asia-Pacific hub to build enterprise applications for the United Nations Secretariat.

The staff being located both in New York and Bangkok, EAC-Asia oversees the development and maintenance of enterprise applications such as iNeed Customer Relationship Management system (iNeed), Electronic Fuel Management System 2 (eFMS-2), Electronic Contingency-Owned Equipment (eCOE), and Electronic Rations Management System (eRMS) among others.

Core enterprise application solutions have been built upon Siebel CRM public sector, Oracle-based identity management systems, JEE Spring Framework, PeopleSoft, SAP and Android/iPhone mobile platforms.

The is a home based position and the incumbent is expected to mainly work with teams based in Bangkok, New York, Valencia, etc.

This is a UNOPS position and the incumbent is expected to support projects carried out for the United Nations Secretariat. The incumbent will be part of EAC – Asia under the full responsibility of UNOPS.

Functional Responsibilities:

The incumbent provides expertise in SAP Material Management (MM) process management, module configuration, and client support for mission business users.

Under the direction of a Senior Project Manager, the incumbent is expected to undertake the following duties:

  • Conduct analysis for business process improvement;

  • Configure SAP material management module and validations;

  • Manage material master data;

  • Communicate with the business community with high level of client orientation and presentation skills;

  • Participate in mission trainings and deployments;

  • Frequent official mission travel is required

  • Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Monitoring and Progress Controls - Impact of results:

  • Timely resolution of issues with high rate of business clients’ satisfaction

  • On time delivery of high-quality software with less defects introduced in the production environment

  • Timely delivery of properly configured modules aligned with the specifications, quality, and deadlines

  • Provision and updates of quality assurance standard operating manual

Education/Experience/Language requirements:


  • A Bachelor’s degree in computer technology, information management, mathematics, economics, business administration or other related field is required.

  • An advanced degree in the related field is desirable.

Work Experience


  • Minimum 2 years of progressively responsible experience in SAP process optimization and configuration in the area of material management (MM) or supply chain is required for a holder of a Bachelor’s degree in the relevant fields. A Master’s degree may substitute for some of the required years of experience.

  • Knowledge and hands-on skills of SAP MM is required.


  • Experience in finance and control.

  • Knowledge of SAP master data management, configuration, process optimization quality assurance, and support activity, UN application architecture, integration with Siebel, or other UN standard platform.


  • Fluency in written and oral English is required.

  • Knowledge of another United Nations official language is an advantage.


  • Frequent official mission travel is required

  • Knowledge of UN field operation, rations management are an advantage.

For more details about the ICA contractual modality, please follow this link:

Application deadline: May 19, 2020.

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