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Call Center Representatives

Kforce · May 3rd 2020

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RESPONSIBILITIES:

Are you looking for a full time, remote opportunity? Do you have excellent customer service skills, home internet and a laptop/computer where you can work full-time from home? Kforce has partnered with a client seeking several Call Center Representatives for a full-time, fully remote opportunity nationwide! Look no further and apply today! Essential Functions: - Respond to incoming service calls and/or to self-service ticketing queues on behalf of clients to provide accurate and appropriate information

  • Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved
  • Document conversations and capture information
  • Adhere to established levels of service
  • Adhere to established customer service and documentation standards within required time frames
  • Multiple shifts available

Job Requirements: REQUIREMENTS:

  • Applicants must be fully authorized to work in the U.S. without sponsorship
  • Attention to detail and submitting information accurately
  • Must have access to a computer and Internet connectivity
  • Able to complete an on-line customer service training prior to taking calls
  • Relevant education and/or training will be considered a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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