GoDigitalChina AS · Aug 14th 2019
Headquarters: Oslo, Norway URL: https://godigitalchina.com
GoDigitalChina is seeking an excellent and experienced customer success manager to help propel our growth.
If you are an experienced SaaS customer success rep or an account executive who does not disappear once the sale is closed, then you might be the person we are looking for.
If you recognize the challenges being tackled by companies outside of China doing business in China or reaching Chinese customers in an increasingly complex and tricky digital landscape, then you are probably searching for the solutions we are working on.
If you have talked with salespeople and marketers frustrated by the lack of transparency and understandable ways of doing digital marketing in China, then you will know what we are trying to solve.
Here at GoDigitalChina, we are a team of 6 full-time people, with plans of doubling over the next half year as we have closed our seed funding round.
Focused on enriching peoples’ lives by connecting the world, we make doing business in China easy for everyone, by developing and delivering cloud software and consultancy services.
What you will do:
At GoDigitalChina as a customer success manager, you will have an exciting opportunity to help drive the growth and shape the future of digital marketing in China. Your responsibilities will include onboarding of new customers, support, account management, educating customers and more. The ideal candidate will possess both account management and digital marketing background, enabling them to drive engagement at the CXO level as well as with marketing teams. You should be a self-starter who is ready to develop and execute plans and deliver results. Team members look to customer success for input on key decisions, so your role will be crucial to our success.
Our focus is on growing through inbound leads, however, if time permits, you will be expected to do outbound contact with potential clients.
Whom we’re looking for:
Skills and Qualifications:
Good to have:
Focused on enriching peoples’ lives by connecting the world, we make doing business in China easy for everyone by developing and delivering cloud software and consultancy services.
We are a fast-growing startup doing business towards China, the largest market in the world, with an international team made up of smart and hard-working people. This is the place where you’ll get the responsibilities and freedom to do your best work, and make an impact, from where you need to be.
GoDigitalChina (GDC) is a distributed company headquartered in Norway, founded in 2015, with team members in China and open for remote work in Europe, Middle East, and Asian time zones.
At the beginning of 2019, we launched AdChina.io to make it easy for everyone to advertise in China. Through GoDigitalChina.com, we offer consultancy services for international companies entering or growing their China business.
To learn a bit more about us and how we work, here are our company rules:
We get together twice a year in person for all-hands meetings and team building.
You will be expected to be available online using instant messaging software (We use Slack and WeChat) during your work, of which at least 4 hours daily should be overlapping with the team.
You'll be attending weekly all-hands team meetings on Mondays, and outside of that we keep in regular touch via Slack, WeChat and video hangouts as needed throughout the week.
Ps. Most of us who work in GoDigitalChina today have a special connection or interest in China, and we would love to hear what makes you want to work at a company whose aim is to bridge the gap between the world and China.
How to apply:
-Apply through this link:
Applications submitted via other sources will not be accepted.
Ps. We are very excited to receive a very high volume of applicants, but due to the volume, we are unfortunately only able to respond to successful candidates.