Facebook Account Manager - Remote

VII Digital · Jul 16th 2019

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Headquarters: Washington, DC URL: https://www.viidigital.com

VII Digital is seeking a personable, client-facing Digital Advertising Account Manager to liaise with the campaign management team and clients to ensure we are collecting client needs and successfully implementing them in a timely manner. Must have DEEP EXPERIENCE with Facebook and Instagram advertising to make client recommendations and translate business requirements to technical requirements.

Must Haves:

  • A passion for problem-solving and success in multi-tasking and manage multiple timelines with minimal supervision.
  • Ability to be analytical with a strong instinct to create clever yet strategic hypotheses.
  • Acts proactively, both with client communication and recommendations.
  • Strong command of the English language and comfort being client-facing.

You will:

  • Serve as the point of contact for our digital advertising clients

  • Recommend solutions to improve their campaigns and make them aware of Facebook releases/updates that may affect their performance

  • Liaise with the client, as well as the campaign management team to ensure they are on-task and the clients campaigns are delivering to their full potential

  • Ensure the campaign management team is adhering to client deadlines

  • Ensuring overall customer happiness

  • Track important metrics, analyze results and communication with non-technical internal and external team members.

  • Challenge the norm and do whatever it takes to always over-perform the client’s expectations.

Requirements:

  • Ability to work from 9am - 5pm ET Monday - Friday with minimal supervision.

  • 3+ years in a client-facing role preferably at an advertising agency

  • Deep understanding of Facebooks Ad capabilities to recommend solutions

  • Experience with Google Analytics

  • Experience with direct response KPIs and complex marketing funnels

  • Use of Excel for analysis and reporting

To apply:

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