Data Analyst

Hotjar · Jul 5th 2019

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Note: Although this is a remote position, we are only looking for candidates in timezones between UTC-1 and UTC+3.

At Hotjar we’re on a mission to build the leading user feedback and analytics platform, with our product being used by over 915,000 users in 190 countries. As part of our Business Intelligence team, you will make data-driven recommendations on strategy and keep a finger on the pulse of our business.

We work in an agile and highly collaborative environment, 100% remotely, and challenge the norms oftraditional business leadership. Our focus is on true transparency and respect.

We’re looking for someone who loves to turn data into insights and communicate findings fearlessly. You want to help teams make data-informed decisions and take data-informed actions, you have a curious mindset, and you are motivated to understand our business better.

You will:

  • Identify and analyze trends or patterns in complex data sets

  • Develop and implement databases, data collection systems, data analytics and other strategies that improve statistical efficiency and quality

  • Filter and “clean” data by reviewing multiple data sources and performance indicators to locate and correct inconsistencies.

  • Support scoping complex data-centric projects across multiple teams and systems, and work on deliverables to promote bias to action

  • Build data models to accelerate the business by providing deeper insights into visitor and customer behaviors, and feed the team’s hunger for actionable insights

  • Assist our teams in defining, tracking and optimizing processes, tools, and dashboards for better planning and management of the business

  • Help analyze the effectiveness of new solutions to inform whether to double down, pivot, or eliminate a new feature or process

  • Select and integrate new technologies to promote better segmentation and attribution

Requirements

  • Experience in analytics/data science or a directly related field – some of which is in a technology environment

  • Experience initiating and delivering applicable analyses/recommendations to guide impact

  • Excellent skills with analytics tools, fluency with BI/visualization tools such as Mode, Tableau, etc and knowledge of Excel, R, Python, SQL, or other analysis tools

  • An understanding of SaaS business models and essential metrics

  • Experience implementing and integrating an event tracking platform

  • Critical-reasoning skills, including the understanding of common pitfalls of data analysis

  • A desire to work in a respectful, transparent, and transparent work environment, following Hotjar’s company values, cultureand ways of working

  • Must submit to a background check confidentially processed by our third-party

Plus points:

  • Experience with building predictive data models to provide deeper insights

  • Knowledge of statistics and experience using statistical packages for analyzing datasets

What we offer

  • A remote and accomplished diverse and international team

  • An opportunity to positively enhance people’s experience online and make the web a better place

  • Annual learning and development budget

  • Several perks designed for your well-being and a healthy work-life balance. (Holiday Budget, Wellbeing Allowance, Working Together Budget, 16 weeks paid parental leave, and much more)

Compensation Range

The budgeted compensation range for this role is €50,000 to €70,000 annually. Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered will be based on relative experience. At this time we are only able to provide official employment status to those located in Malta, and Germany (for candidates who don’t require visa sponsorship). All other team members will join as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.

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