Hotjar · Apr 17th 2019
Headquarters: Malta URL:
Note: Although this is a remote position, we are currently only considering candidates based within European / African timezones.
We’re looking for a customer-centric and product-focused sales specialist who is passionate about creating a sales experience that is valuable, educational and frictionless.
This position will see the successful candidate join our Sales Success team and help us develop new sales initiatives that are personable and educational, but also scalable. You should have an understanding of the evolution of Saas sales (ideally in a freemium model). You’ll also ideally have proven success in building a sales pipeline that is efficient and effective in ensuring successful onboarding during trials, and in closing the ideal leads.
We’re seeking applicants who will thrive in a multi-faceted role. You’ll be spending a lot of time talking with leads and getting to know our ideal customers. You’ll also be devising campaign and content strategy, improving our processes, and working with various teams like Success, Legal, Security, Marketing, and Operations.
Our ideal team member for this role is numbers-oriented, empathetic, and adaptable to working with a high volume of leads. You should be as comfortable thinking through how to approach Enterprise sales with high-touch, personable interactions that educate our leads, as you are in devising self-service experiences for SMBs.
As the team grows, you’ll also be expected to help define strategy and develop plans for increasing expansions and renewals. You’ll work closely with our Revenue-focused teams to evolve and improve our pricing strategy to ensure that we’re correctly aligning customers to the right payment plan. You will also be an advocate in our Activation teams providing a voice for our leads and customers on improving our early onboarding experience.
The Sales team works closely with our Customer Success, Support, Legal and Finance teams to ensure that customers have a smooth experience getting started and continuing their use of Hotjar. You’ll also collaborate with Marketing to align on acquisition strategies and be expected to create feedback loops on the quality of leads coming into the product.
In this role you’ll be responsible for:
The budgeted compensation range for this role is €50,000 to €85,000 annually (we do not have a commission or bonus scheme at Hotjar). Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered to a successful candidate will be based on relative experience and skills. At this time we are only able to provide official employment status to those located in Malta. All other candidates will join our team as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.Requirements