People Operations (HR) Generalist

Close.io · Apr 11th 2019

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Here at Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we’ve grown to become a fully profitable, 100% globally distributed team of 33 high-performing, happy people that are dedicated to building a product our customers love.

Our organization is growing and with each new team member comes additional logistics and responsibilities. Our current Operations Team (of 1) is looking for someone to help with people operations and human resources.

About You

  • You have five years experience with SMB administration, human resources, executive or personal assistance. You are a Mac user who is comfortable working remotely as part of a small team with a high level of autonomy and exceptional communication skills for this environment.
  • Your friends and family rely on you as the planner and host of group activities. You’re the first person they call when they have life-admin related questions (looking for a new apartment, reviewing contracts, obtaining health insurance). You are reliable; people depend on you for stability.
  • You have a natural balance of linear and creative mindset; someone that is highly organized and anticipatory yet resourceful and imaginative in solutions. You have integrity, are trustworthy and self-aware.
  • You are based in the US or Canada.

Bonus points for working in a startup environment, employment law and/or people analytics.

About The Job

You will be taking ownership over many existing people operation tasks and systems while suggesting new practices to improve as we grow. We currently use Slack, Gusto, PurelyHR, G Suite, Dropbox and Confluence to name a few.

You will be working with Mary and occasionally Anthony, Steli and Christie.

These are some examples of your responsibilities:

* Point of contact for all City, State, and Federal registration, licenses, taxes, surveys, etc.

* Administer employee benefits such as 401k, HSA, medical and dental

* Payroll, leave of absence, business insurance and workers compensation

* Assist in the research, planning and hosting of team retreats

* Asset management (laptops, monitors, etc)

* Assist in recruiting, hiring and on-boarding

* Help to establish and track OKRs

* A ton of other random operational tasks we need your help with at our small company

Why Work With Us?

* 100% Remote (we believe in trust and autonomy)

* 2 x Annual Team Retreats (Lisbon Retreat Video)

* Our story and team

* Glassdoor Reviews

* Competitive salary

* Medical, Dental, 401k (US residents)

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