Software Engineering, Q3 Quality Engineer (Mobile) All Levels

Salesforce · Apr 5th 2019

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As an Automation Software Engineer on the Salesforce Mobile team, you will work with a team of smart engineers to design and own the cross-team automation and quality strategy. You will be involved in writing and reviewing code, giving suggestions around improving quality of the products that are shipped. Given the high visibility of this role, you'll be expected to work with several cross-functional teams. About the Team We work as a collaborative team with the shared goal of delivering excellent software, anchored in an agile culture of quality, delivery, and innovation. We encourage our software engineers to embrace shared responsibility for writing testable, high performance, maintainable code. We deliver working software in short sprints via iterative and incremental development practices. Individuals on our self-organizing team are motivated, trusted and continuously focused on technical excellence. Supported operating systems include: iOS, Android, and Windows. The Quadrant3 (Q3) Mobile Testing team conducts automation quality tests and provides release support for the Salesforce application and conducts testing for scrum teams who: Develop Salesforce mobile web and hybrid applications Develop frameworks for rendering UI across all supported mobile devices, apps, operating systems, and browsers, including the desktop experience

Key Responsibilities Work directly with scrum teams in writing automation test cases in testing quality and functionality of features Build and maintain regression test suites and frameworks Collaborate with each other to prioritize user stories and execute test cases Provide support to engineering teams as Release Captains Review and take action on feedback from Salesforce employees using our products Verify reproducibility and impact of bugs found by others Retrieve and file bugs from devices' crash report logs Write descriptive bug reports Know and evangelize automation best practices to fix and prevent inefficient test automation Be a voice of quality always assessing the quality gaps and driving initiatives to close them Own and enhance a test infrastructure that is scalable and reliable, spanning multiple release cycles Partner with development and product management teams in each stage to coordinate the work and solve dependencies Stay current with relevant technologies

Required Skills 4+ years programming experience in writing high-quality Java code and unit tests Experience with tools like XCode, Android Studio, HockeyApp, Jenkins, Eclipse, GIT etc. Experience with automating test tools appium, selenium, and web driver Minimum 3 to 4 full years experience conducting feature, regression, and exploratory testing of hybrid, mobile business applications on two or more of the operating systems mentioned Knowledge of professional software engineering best practices for the software development life cycle, including coding standards, code reviews, source control management, continuous integration, build processes, testing, and operations Experience with hybrid native/web applications and WebViews preferred Strong interest in and demonstrated knowledge of various mobile devices and operating systems Salesforce Admin 201 certified or 2+ years experience in performing Salesforce admin responsibilities Understanding of concepts and methods in client/server applications Proactive communication with team and automation engineers An eagerness to learn new things and to help others do the same Excellent verbal and written communication skills Passion for customer experience Experience with Mobile SDK technologies a plus++

Desired Characteristics Ability to suggest improvements to test cases and flow Ability to switch projects based on changing priorities in a dynamic, agile software development environment Ability to quickly learn new areas, and identify and prioritize the related testing work Enjoy breaking things, be exhilarated when you discover that really complicated bug, and be so detail-oriented that people comment on it Comfortable asking a lot of questions Patience, creativity and flexibility Understanding mobile market with various devices and operating systems Experience with Agile development methodology (e.g., Scrum)

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

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