Groove · Apr 4th 2019
Headquarters: Remote URL: http://www.groovehq.com
Groove is looking for a technical support manager to help us accelerate our pursuit of building the best damn customer service team on the planet.
You may have heard of us from our Journey to $500K blog (in fact, we'd prefer if you have, or have at least read it before applying), or from seeing us in news outlets and blogs like TheNextWeb, KISSmetrics, Buffer, Copyblogger, Hacker News or elsewhere around the web. We offer a help desk solution to over 8,000+ companies worldwide, that wins on simplicity, personalization and efficiency.
We’re expanding on our technical support team and are looking for someone to help us take Groove’s customer service to the next level.
What you’ll do:
We’d like to see:
Perks and benefits:
Experience working remotely is the only other requirement. You’ll be joining a completely remote team that knows it works best. Meetings are kept to a minimum and everyone is left to get things done. Familiarity with Slack is a plus, and advanced-level Giphy skills will take you far.
If you’ve helped a fast-moving team win before and are ready to do it again, we want you on board. Our work impacts thousands of businesses around the globe, and we have our sights (very publicly) set on massive growth goals. If you think you can help us get there and are ready to join the family, email us at email@example.com.
To apply: firstname.lastname@example.org