Hotjar · Jan 22nd 2019
Headquarters: Malta URL:
Note: Although this is a remote position, we are currently only considering candidates based within European / African timezones, or the EST timezone.
Hotjar’s growing Customer Experience department is looking for a detail-oriented individual with strong communication skills to join our growing team. We’re dedicated to going above and beyond for our users day in and day out, and our Sales Coordinator will match this customer-centric mindset.
As our Sales Coordinator, you will act as a liaison between the Sales, Customer Success, Support, Finance and Legal teams, ensuring that customers receive a fast and efficient service, and that Hotjar internal systems are up-to-date with accurate customer data. You will also support our customers with their payments and with facilitating the renewal of contracts.
You’ll be working directly on the front-line, interacting daily with our prospective, new and existing customers to ensure they have all of their sales needs met - from questions about pricing and renewals, through to taking calls with leads and assisting in the development of sales content.
This is a great opportunity to grow and develop within a fast-paced environment. We’re looking for someone who’s hands on, thrives in handling multiple responsibilities and is capable of thinking operationally to identify opportunities for automation.
In this role you will be responsible for:
The budgeted compensation range for this role is $40,000 to $60,000 annually. Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered to a successful candidate will be based on relative experience and skills. At this time we are only able to provide official employment status to those located in Malta. All other candidates will join our team as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside.Requirements