Wild Audience · Sep 18th 2018
Headquarters: Barcelona URL: http://wildaudience.com
How is success defined for this role?
You will wear multiple hats at the same time and your role will be an absolute success if you are able to succeed in all three roles equally:
1. Social Media Manager: Your role will be an absolute success if you handle all of our social media platforms and create awesome posts for them to hit our “awareness targets”.
2. Customer Success: Your role will be an absolute success if our customers & leads are delighted with your support (you over-deliver), you hit Wild Audience support targets and passive-aggressive support tickets make you smile.
3. Executive Assistant: Your role will be an absolute success if you are constantly looking for ways to make Bastian and the entire Wild Audience team more efficient and effective.
Your role will be split into 50/30/20:
Social Media Manager (50%):
You create a social media content pipeline and a publishing schedule and execute daily:
Share newest videos created by Bastian and the video team on YouTube, Facebook, Instagram and LinkedIn
Create written posts to promote articles for LinkedIn, Facebook groups and the Facebook page
Record behind-the-scenes footage with your smartphone for Instagram & Facebook stories
Design social media posts based on the Wild Audience Branding Manual and use tools like Canva, Photoshop and VCVO to design creatives
You can come up with creative quotes or copy (text) for posts to tease other content pieces like articles or videos
You monitor social media stats & ROI and create a weekly management report to communicate the progress.
Customer Success (30%):
Support customers & leads on all our platforms
You comply with our current response targets
Optimize WA’s support system on regular basis
Keep on building our public Help Center (FAQ):
Executive Assistant (20%):
Constantly look for ways to make Bastian (CEO) more efficient
You embrace new ideas:
This role can be remote or in Barcelona
If you work remotely, this role will be full-time with no fixed amount of hours. You design your job & amount of time that is required to achieve the results that are expected from you.
If you’re located in Barcelona Spain, this role will be full-time and you will be part of WA’s core team in Barcelona:
Bastian checks in with you on a bi-weekly basis where you guys talk about your performance, your challenges & goals. He will coach & help you as much as possible on a personal & professional level
You are confident with working remotely and communicating via Zoom Video Rooms, Asana, Google Drive & Slack
To apply: Apply at