Sr. Site Reliability Engineer / DevOps @ Grubhub

GrubHub · Jul 10th 2017

Apply on


Hungry for a new venture?

Grubhub is the nation's leading online and mobile food ordering company, dedicated to connecting hungry diners with their favorite local restaurants. The people who work at Grubhub are our company's greatest asset; each person at Grubhub plays an integral part in building tools and technology that help restaurants succeed, and in cooking up fresh new ways to delight our diners.

The company’s online and mobile ordering platforms allow diners to order directly from more than 55,000 takeout restaurants in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

We want you to enjoy where you work, who you work with and what you work on. At Grubhub, you can order your cake and eat it too!

My name is Jeff and I’m one of the Systems Engineers at Grubhub. We’re looking for a few more talented systems engineers to join our team and help us improve our infrastructure, tools and metrics. Rather than the normal HR style of job description, we thought it be best if you heard it from someone performing the role on a daily basis:

Some Challenges You’ll Tackle

Grubhub is changing the way we get work done. We’re assembled into small, entrepreneurial type of teams that are designed to be self-sufficient. As a System Engineer on one of these teams, it’s our job to provide the supporting infrastructure, infrastructure automation as well as systems design knowledge to the team. You’ll be supporting your team’s development, pre-production and production environments. The teams practice AGILE/Scrum, so the Systems Engineer will participate in the team’s stand-up and sprint planning meetings. In addition to this, you’ll spend 20% of your time per week working with the other SEs to finish common systems related projects.


One of my driving factors when I look at a new opportunity are the tools in the ecosystem. Below is a list of some of the tools we’re either currently using or have made the decision to use and will begin implementing shortly, hopefully with your help.

  • Puppet for configuration management
  • Ansible for task orchestration
  • Linux (CentOS, Ubuntu), Apache HTTPD, Tomcat, Flask
  • Bash, Python, Ruby, Java
  • CollectD, ELK Stack, Splunk, DataDog
  • vSphere, AWS
  • MySQL, Cassandra, Couchbase
  • Stash/Git, Confluence, Jira, Jenkins
  • Mac, Linux or Windows. (We won’t judge you if you run Windows….much)


We have a few favorite sayings or slogans that help us guide the way we work not just for new projects, but also as we begin to retrofit some legacy applications. Here are some sayings you’ll hear around the team. (None of these were invented at Grubhub)

  • YAGNI (You Ain’t Gonna Need It)
  • DRY (Don’t Repeat Yourself)
  • “If it moves, we track it. Sometimes we’ll draw a graph of something that isn’t moving yet, just in case it decides to make a run for it.”
  • Make it work, make it right, make it fast, make it small. In that order. An imperfect tool in production is more useful than a perfect tool still in development.
  • Try something different. If it sucks, throw it out and try again.

You Should Have

Even though the SEs are embedded in their own teams, we still work together quite a bit and have a lot of fun doing it. We have a standing happy hour meeting every week just to catch up, decompress and hang out. We share book, movie, anime and beer recommendations all the time. It really is a good group to work with.

Soft Skills

  • Someone with a passion for learning
  • Someone gutsy who isn’t afraid to try new things
  • Someone who is comfortable failing, learning and trying again
  • Someone who is data obsessed.
  • Someone with an automation mindset.
  • Someone who hates black boxes

Hard Skills

  • Linux experience
  • Proficient in a high level scripting language
  • Continuous Integration Knowledge
  • Experience with RDBMs and NoSQL implementations
  • Knowledge of distributed systems design and constraints

We’ve got a lot of challenges ahead of us and a lot of really awesome things we intend to get done. If you’re looking for a new challenge and want to join an awesome team, we’d love to hear from you. Thanks

And Of Course, Perks!

  • Unlimited paid vacation days. Choose how your time is spent
  • Never go hungry! We provide weekly Grubhub/Seamless credit
  • Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more
  • Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections

We deliver favorites every day. Join us as we move eating forward.

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Apply on